The 58-year-old star, who has been the company’s brand ambassador since 2006, said he was “surprised and saddened” by allegations made in an upcoming episode of the UK documentary series “Dispatches” for Channel 4.
Journalist Anthony Barnett was given access to farms in Guatemala, which is the world’s 10th largest coffee producer. Footage obtained appeared to show children working for up to six days a week picking beans on plantations and moving heavy loads.
The documentary is set to air on Monday.
Addressing the investigation’s findings in a statement sent to CNN, Clooney, who is a member of Nespresso’s sustainability advisory board, said: “We knew it was a big project when it started 7 years ago, and honestly, I was surprised and saddened to see this story. Clearly this board and this company still have work to do. And that work will be done.”
He went on to say that he hoped Barnett, the Channel 4 reporter, “will continue to investigate these conditions and report accurately if they do not improve.”
Clooney signed off by reiterating that “the check and balance of good corporate responsibility lies not just with the company itself but also independent journalists like Mr. Barnett to hold everyone’s promise to account.”
Nespresso, which is a unit of Swiss food giant Nestlé, told CNN in a statement that it has “zero tolerance of child labor” and has launched a “thorough investigation” to identify the farms at the center of the allegations.
The company said it has stopped purchases of coffee from all farms in the region until they are able to guarantee child labor is not being used.
Nespresso said “any issues uncovered will be dealt with diligently and firm action will be taken. We will also double the number of agronomists that we have on the ground in the region and we will implement unannounced visits to check on compliance on social and labor issues.”
It added that it works alongside NGOs like the Rainforest Alliance and Fairtrade International “to reinforce good working practices and fair treatment of workers, including education on the risks of child labour. “
Han de Groot, CEO of the Rainforest Alliance said: “Our partnership with Nespresso, which reaches back more than 17 years, is focused on producing high quality coffee while also improving farmers’ livelihoods and the wellbeing of their families, workers and communities.”
This story has been updated.